lagilman: coffee or die (peevy short chick)
[personal profile] lagilman
Dear B&N:

You acquired Fictionwise early last year. Paperwork done, finished, fait accomplit. One assumes you performed due diligence, checked records, considered their income and royalty statements, etc. So why are you only now sending around letters saying "oops, we don't have your TIN on file?"

Especially since I send that info to Fictionwise years ago, when they first started paying me* royalties? You overlooked the fact that they didn't have basic tax info on [according to the gentleman I jsut spoke with in your "expenses payable" department] 90% of their content-providers? So Very Not Impressed with your competence, no. I've been reporting my income -- were they? The IRS might want to have a chat with you about that.

Also, sending out a letter on January 5th, that arrives January 11th, demanding this information be mailed or faxed back to them by the 15th, or I might face fines and penalties from the IRS? Please do not start making excuses when I get unhappy on your ass about this. It's not my fault Fictionwise didn't have their shit together, or that you didn't have your shit together enough to notice that they didn't have their shit together.

Right now? Am very much not happy with the situation, and thinking maybe it's time Fictionwise and I ended our short-fiction** association.

nolove,

me




*except the checks you guys seem to have "forgotten" to send me, anyway.
**they're just one of many vendors for the longer work, via my publisher. I have no beef with that.

Date: 2010-01-11 08:03 pm (UTC)
From: [identity profile] martianmooncrab.livejournal.com
Dear B&N:

I once sent them a letter that started out "Dear Corporate Butt Heads" ... and I got this sweet proform back that thanked me for my recent letter.

Date: 2010-01-11 08:35 pm (UTC)
ckd: (cpu)
From: [personal profile] ckd
As a customer, I'm not terribly thrilled with the way the acquisition has worked out either. (The B&N ebook store has books that Fictionwise doesn't, or has but not in the eReader format that they themselves own....)

Date: 2010-01-11 08:54 pm (UTC)
From: [identity profile] terri-osborne.livejournal.com
I've not been tremendously happy with B&N for a while. Their unceremonious dropping of the Trek eBooks was made of no love. Nice to know they're still screwing the kennel on that front. *sigh*

Date: 2010-01-13 08:29 pm (UTC)
From: [identity profile] klingonguy.livejournal.com
Oh. So that's what that letter was about.

Gee, it might have been nice if they mentioned Ficitonwise in it. I was wondering if they were intending to report returned-book-credit as income to the IRS or something.

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lagilman: coffee or die (Default)
Laura Anne Gilman

September 2018

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